News

Mental health crisis text message hotline approved by Santa Clara County

Hotline offer 4,500 crisis counselors for residents

Santa Clara County residents struggling with mental health crises can now use a text message-based hotline to access help.

The Crisis Text Line system has existed throughout the country for about five years, but county officials officially signed onto the program on Monday.

The hotline has received 86 million text messages since 2013 and offers 4,500 crisis counselors, according to the county. Anyone in need of help can text "RENEW" to 741741.

"The ability to offer text-based support to people in need adds a new dimension to our services, and is an especially important tool to offer to young people in Santa Clara County," Toni Tullys, director of county's behavioral health department, said in a news release.

According to the county's open data portal, 1,474 people died of suicide between 2007 and 2016. In 2017, the Centers for Disease Control found Morgan Hill and Palo Alto to have the highest rates of suicide in the county for individuals between the ages of 10 and 24.

A large majority of users accessing the text hotline are younger than 25, and the county hopes the hotline will address suicides among teenagers and young adults in college.

The text system will supplement the county's existing confidential phone hotline at 855-278-4204.

Supervisors approved the program with a $24,500 contract, according to behavioral health spokesman Maury Kendall.

What is democracy worth to you?
Support local journalism.

Comments

3 people like this
Posted by Trudy Palmer
a resident of another community
on Dec 5, 2018 at 6:34 pm

Text line 741741 is wonderful & has been around for a while. The text lline staff are amazing & very well qualified. Thank you to Toni Tullys & Santa Clara County for paying for such a great service for our county.


Sorry, but further commenting on this topic has been closed.

Be the first to know

Get the latest headlines sent straight to your inbox every day.

What Would it Take to Get Tech Companies to Move Jobs Out of the Region and Is This a Good Idea?
By Steve Levy | 18 comments | 1,350 views

A Power Play
By Sherry Listgarten | 9 comments | 1,210 views

College Match
By John Raftrey and Lori McCormick | 0 comments | 924 views

Palo Alto's Taverna to expand next door
By Elena Kadvany | 0 comments | 899 views

Premarital and Couples: Valentine's Day: Annually or Daily?
By Chandrama Anderson | 0 comments | 821 views

 

Best of Mountain View ballot is here

It's time to decide what local business is worthy of the title "Best Of Mountain View" — and you get to decide! Cast your ballot online. Voting ends May 27th. Stay tuned for the results in the July 19th issue of the Mountain View Voice.

VOTE HERE