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Google WiFi replaced in City Hall, library

After getting numerous complaints about Google's aging free Google WiFi system, city officials announced last week that a new city-operated system has replaced it -- but only in City Hall and the library.

"This is just the beginning of making WiFi more accessible in Mountain View -- we hope to have additional network improvements on other city properties, and we continue to work with Google towards an overhaul of their local WiFi," said City Manager Dan Rich.

The new network, which shows up as "cmvwifi" -- may soon be extended to other city properties such as the community center and Civic Center plaza. The city has set aside $130,000 to fund the system.

City officials said the system was designed "with security in mind" and uses the latest in WiFi technology for faster and more reliable connections.

"The current WiFi networks in the library and City Hall are old and haven't been working well for a while," said Mountain View IT manager Steve Rodriguez. "We want to make sure that Mountain View residents can access reliable internet service when they're in these buildings."

In October, a library staff member told the Voice that Google WiFi had become noticeably spotty in January, saying "the service is just not cutting it." A sign saying that "Google WiFi is not working" was often on display in the library when the service was down.

Since 2006, Google has provided free wireless internet access throughout Mountain View, primarily through hundreds of light pole-mounted nodes. Complaints about the service sharply increased in January, with Google blaming problems on the age of the system and its inadequate bandwidth.

Comments

 +   Like this comment
Posted by Tony
a resident of Castro City
on Nov 27, 2013 at 2:22 pm

Finally someone steps in to just fix the problem. How many people did Google have working on this problem?


 +   Like this comment
Posted by Iam Sam
a resident of Cuesta Park
on Nov 27, 2013 at 2:28 pm

I was just at the library and it works! I didn't believe they could fix it so quickly but everything worked great. Way faster than it was and no stupid log in screen!

Of course, they are the government, so let's see how it works a year from now.


 +   Like this comment
Posted by David Speakman
a resident of Sylvan Park
on Nov 27, 2013 at 5:57 pm

It was shenanigans from Day One. Google installed two systems: One that worked and was for its employees; the other was the broken "public" version that never really worked and did not offer coverage in the city's lower income areas (perhaps because Googlers don't live there?). Basically, City Hall was snookered.


 +   Like this comment
Posted by Jay Park
a resident of Jackson Park
on Nov 27, 2013 at 6:50 pm

@Tony:

Zero


 +   Like this comment
Posted by PhilC
a resident of Blossom Valley
on Nov 28, 2013 at 10:09 am

I left Google WiFi last year because it was so spotty and unreliable. I went for the pricey AT&T which seems to be good on all counts. The installation fee was ~$150 and went in the day following my application.
Does anyone know of the AT&T plan to yank out copper lines on the "last mile"to local residences and upgrade their system to 100% fiber connections? I heard about it once last summer, but nothing since....


 +   Like this comment
Posted by Chad
a resident of Cuesta Park
on Nov 28, 2013 at 11:04 pm

@PhilC

Why don't you ask AT&T about their fiber optic plan?


 +   Like this comment
Posted by Otto Maddox
a resident of Monta Loma
on Nov 29, 2013 at 2:35 pm

It's interesting that Google Wifi is working for me today here in the park. First time in a long time it has worked. Too late Google..


 +   Like this comment
Posted by Anthony
a resident of Castro City
on Dec 9, 2013 at 5:57 pm

Multi-Billion dollar company shamed by a government employee. Thanks Dan Rich for stepping in.


 +   Like this comment
Posted by Paul
a resident of Willowgate
on Dec 15, 2013 at 6:30 pm

It's embarrassing that the "latest in WiFi technology" can only reach the legacy Internet. I ran test-ipv6.com using cmvwifi in the library, and scored 0/10.


 +   Like this comment
Posted by haha
a resident of Old Mountain View
on Dec 16, 2013 at 3:09 am

"It's embarrassing that the "latest in WiFi technology" can only reach the legacy Internet. I ran test-ipv6.com using cmvwifi in the library, and scored 0/10."
Oh look! A google employee embarrassed and defensive over their crappy broken promise to MV is slamming the MV Library for not supporting ipv6. Well, apparently 97% of the WORLD can only access this so-called "legacy Internet" according to Google's own statistics.

Web Link

Fix your 'stuff' G or get out of the way...


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